DELETE YOUR ACCOUNT

Backyard 360 — last updated October 04, 2026

This page explains how to delete your Backyard 360 account and the data associated with it. You can do this from inside the app, or by email if you no longer have the app installed.

Option 1 — delete from inside the app

Open Backyard 360 and sign in.
Go to Settings.
Choose Delete Account.
Confirm when prompted.

Option 2 — request deletion by email

If you have already uninstalled the app, or cannot sign in, email rwb@digitalmacdonald.com with the subject Account deletion request.

Send the request from the email address registered to the account, so we can confirm it is yours. If you cannot, tell us the registered address and we will contact you there to verify before acting.

We will acknowledge your request within 7 days and complete it within 30 days.

What is deleted

Data	What happens
Your account and sign-in credentials	Deleted
Your profile — name and email address	Deleted
Your membership of any events	Deleted
Runners you follow	Deleted
Your app settings and preferences	Deleted

What is kept, and why

Some information is not tied to your account alone and is not removed when you delete it:

Event records and race results. An event belongs to the event itself and to the people who took part in it, not only to the account that created it. Results already recorded for a race remain part of that event's record.
Runner information you entered about other people. If you are a race director and recorded details about runners in your event, that information belongs to the event. To have a specific runner's details removed, contact us and tell us which event and which runner.
Records we must keep by law, such as transaction records for tax purposes, for as long as the law requires.

If you are the only director of an event, the app will ask you to assign another director before you can delete your account, so the event is not left without anyone able to run it. If that is not possible — for example the event is finished, or no one else is available — email us and we will complete the deletion for you.

Questions

Contact rwb@digitalmacdonald.com. See also our Privacy Policy.